Official connection through Google Business Profile and Meta

Your reputation assistant on Google.

Reply to 100% of your Google Maps reviews straight from WhatsApp, in one tap.

Connect your business profile to Binno once, with your Google account. No dashboard to come back to, no passwords to remember.

No lock in. Cancel your subscription whenever you want.

After you close for the night, are there still reviews waiting?

Saturday night criticism is still sitting there. It does not go away.

While it goes unanswered, it is read by locals and by visitors looking your place up before deciding whether to walk in. If they do not feel confident, they go next door.

Binno takes this off your list: it drafts the reply in the customer language and brings it to the WhatsApp you already use every day.

From review to reply, without interrupting your day.

A simple flow, always under your control.

  1. A customer reviews you. A new review lands on your Google Maps profile.
  2. Binno drafts it. It reads the review and suggests a reply in the customer own language.
  3. You get it on WhatsApp. The reply arrives ready on the channel you already use every day.
  4. Approve and publish. Tap Publish and that is it. It is live on Google.

Guests write in their own language. The reply goes out in it too.

In a place that welcomes visitors, plenty of reviews do not arrive in the local language. Answering in Portuguese someone who wrote in French reads like an automated reply.

English

James W.: Amazing sea bass, terrible wait. Forty minutes for a main course.

Owner reply: Forty minutes is too long and that is on us. We added a second hand on the pass from last Friday.

Français

Camille D.: Service lent mais très gentil. Le poisson était parfait.

Owner reply: Vous avez raison, le service a été trop lent. Nous avons renforcé la salle le week-end depuis.

Español

Lucía M.: La comida buenísima, el ruido no. Imposible conversar.

Owner reply: El ruido de aquella noche fue excesivo y tiene razón. Hemos puesto paneles en la pared del fondo.

Português

Rui A.: Comida boa, mesa suja quando nos sentámos.

Owner reply: Mesa suja não tem desculpa e lamento. A limpeza entre serviços passou a ser conferida antes de sentar.

Connect once. Use it every day.

No complicated install. In a few steps, Binno is ready to work with you.

  1. Sign in with your Google account. Use the account that manages your business profile.
  2. Pick the business. Select the profile you want to connect and authorise it.
  3. Send a "hi" to connect your WhatsApp. Follow the short instructions and start receiving reviews with the reply already written.

Give guests an easy way to reach you, and get more reviews.

The guest scans the code and gets a screen with two clear options. This path does not depend on the WhatsApp the owner uses.

Through official channels, and only those.

Your reputation deserves safe, transparent technology, through the doors the platforms built themselves.

Official Google Business Profile API

The reply is published through the door Google built for it. No automation from the outside.

Official WhatsApp API, from Meta

Messages go out on Meta official channel, with templates they approved.

You stay in control

The authorisation is yours and you can withdraw it whenever you want, in your Google account.

What Google will ask you

When you connect your account, Google shows a screen saying Binno can manage your business profile. That is how Google describes the permission, and it is the same for any tool.

The only thing we change in your Google are the replies you approve.

The dashboard is there, and you do not need it day to day.

Replies happen on WhatsApp. Use the dashboard when you want to browse reviews, follow your reputation or download the QR code.

Everything clear before you connect.

Does Binno reply without my approval?

No. Binno drafts the suggestion; sending it to Google always depends on your approval on WhatsApp.

Do I have to open the dashboard every day?

No. Approvals happen on WhatsApp. The dashboard is there only for reports and the QR code.

Can a guest write in another language?

Yes. Binno drafts the suggestion in the language of the comment (English, French, Spanish, Portuguese and others).

Does the QR code stop a guest from leaving a negative review on Google?

No. Every guest can choose to review on Google or to send private feedback.

Does Binno guarantee my Google rating will go up?

No. Binno helps you follow and answer comments. The rating depends on the real experience you give.

Can I withdraw access to my Google account?

Yes. You can withdraw the authorisation at any time in your Google account settings.

What if I cannot connect my Google?

Talk to us on WhatsApp and we walk through the connection with you, step by step. We do not leave you stuck on that screen.

Start answering every review today.

22 € 19 €/month

Would you rather we helped you connect? Talk to us on WhatsApp and we walk through it with you.